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• Business Name: La Maison Beaute

• Business Address:13, Emerald Hill Place, South Melbourne

• Contact Information: info@lamaisonbeaute.com.au

• Operating Hours: Monday to Friday 10:00 AM till 18:00 PM ( Saturday by appointment only)

• Service Availability: Services are subject to availability, and appointment bookings are required.

Appointments and Bookings

• Booking Process: All appointments must be booked through website, phone, email, or in-person.

• Cancellation Policy: Clients must give 24 hours notice to cancel or reschedule an appointment. Failure to do so may result in a fee or a charge for missed appointments.

• Late Arrivals: Late arrivals may result in reduced treatment time, and the full service fee will still apply.

Payment and Pricing

• Pricing: Prices for services are listed on the website or brochure and are subject to change without prior notice.

• Payment Methods: We accept cash or bank transfer.

• Deposit Requirement: A deposit may be required for certain services or appointments, which will be deducted from the total cost of the service.

Health and Safety

• Client Disclosure: Clients are required to inform the Derma Therapist of any medical conditions or allergies that may affect the treatments they receive.

• Sanitation and Hygiene: We follow strict sanitation and hygiene protocols to ensure the safety of all clients and staff.

• Health Considerations: If a client has contraindications to a specific treatment, the business reserves the right to refuse service.

Treatment Limitations

• Consultation: A consultation may be required prior to certain treatments to assess suitability.

• Results Disclaimer: Results of treatments may vary depending on individual factors and are not guaranteed.

Gift Cards and Vouchers

• Validity: Gift cards and vouchers are valid for 12 months from the date of purchase.

• Non-Refundable: Gift cards and vouchers are non-refundable and cannot be exchanged for cash.

Refund and Returns Policy

• Service Complaints: If you are dissatisfied with a service, please contact us on info@lamaisonbeaute.com.au within days so we can address your concerns.

• Product Returns: Products can be returned within 7 days if they are unused, unopened, proof of purchased and in original packaging.

Liability

• Limitation of Liability: La Maison Beaute is not responsible for any adverse reactions, injuries, or losses resulting from treatments or products.

• Third-Party Products: The salon is not liable for any damage caused by third-party products used in treatments.

Privacy and Data Protection

​• Personal Information: Personal data will be collected and stored in accordance with privacy laws for the purpose of providing services.

• Data Sharing: Personal data will not be shared with third parties without consent, except as required by law.

Amendments

​• Terms and Conditions Changes: La Maison Beaute reserves the right to modify or update these terms and conditions at any time. Clients will be notified of changes.